Share this Job
Apply now »

Location: [[Manila]], Manila, Philippines 
Requisition ID: 19962 


Jardine Schindler stands for mobility. Mobility needs experts.
Join our team in [[Existing Installations]].


Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all over the world. Behind the company's success are over 60,000 employees in more than 100 countries.


About Schindler Philippines
Leadership through Customer Service is Jardine Schindler Elevator Corporation’s company vision. We are committed to provide the market with the safest and technologically advanced elevator and escalator products paralleled with a pool of skilled and well trained technicians.
Moving People around the Globe
Founded in Switzerland in 1874, Schindler Group is one of the largest elevator and escalator suppliers in the world. With presence in more than 100 countries, Schindler leads with innovative and sustainable mobility solutions, moving one billion people per day around the globe.

Serving the Philippine market for more than half a century
In the Philippines, Schindler solutions have been safely moving people and products since its introduction in 1957 through the Philippine Industrial Engineering Company. In 1994, Schindler Group of Switzerland and Jardine Matheson in Hong Kong acquired full ownership of the company, a synergy of business management expertise, regional specialization and engineering excellence.
Jardine Schindler Philippines boasts of 50 years of technical expertise in the local industry and has three strategic offices located in Metro Manila, Baguio and Cebu- serving the needs of Philippine companies for world-class elevators and escalators.

Connecting Architectural Icons
A staple in the ever-changing urban landscape, Jardine Schindler’s products complement the country’s premier developments and high-rise edifices with its efficient and reliable mobility solutions. Jardine Schindler Philippines has been engaged in numerous residential, commercial, mixed-use and institutional developments all over the country.
Its most recent major projects include: the iconic Zuellig Building in the heart of Makati City, the first and only Leadership in Energy and Environmental Design (LEED) Green Platinum certified building in the Philippines; Phase 1A of Solaire Resort and Casino, the Philippine’s premier integrated destination casino resort with 18,500 square meters of gaming space, a Grand Ballroom, 500 luxurious and well-appointed rooms, suites and bayside villas, bars and entertainment lounges; and the Philippine Arena, a multi-purpose indoor arena with a capacity of up to 55,000, making it the largest indoor-domed arena in the country set for completion in 2014.
Poised to work with some of the country’s leading real estate firms such as Megaworld Corporation, Robinsons Land Corporation, Shang Properties Realty Corporation and SM Development Corporation (SMDC), Jardine Schindler Philippines solidifies its foothold as the Philippines leading escalators and elevators provider.

Our People
Jardine Schindler Philippines is tantamount to unmatched quality and safety. Thus, we invest on training our people to ensure that our elevators and escalators run the way they should.
Our master trainers gain knowledge from our counterparts abroad, exposing them to the global perspective of the Schindler Group. Our direct fitters undergo a certification program that must be completed within 12 months, while our after-market team undergoes four levels of certification and assessment that done annually.
To become one of the training hubs of the Schindler Group, Jardine Schindler Philippines serves as a testament to our track record and tireless commitment to bring outstanding results every time.

Commitment to Quality
We value our customers and put their needs first.
In 1997, Jardine Schindler Philippines is the first ISO-certified elevator company in the country. By 2003, the company became the first and only elevator and escalator company in the Philippines to be awarded the certification for ISO: 2000.
Our commitment does not end there as we continuously look for new ways to provide excellent customer service and exceed expectations.
In this pursuit, we have adapted Net Promoter Score in order to gain more insight from our customers, which is done through our 24/7 Call Back Center.
More than half of our manpower is dedicated to operations to ensure that customer concerns are addressed in a timely manner. We also have an effective tracking system and escalation process that reaches and alerts the Schindler management outside of the Philippines up to the CEO in Switzerland in the event that the issue could not be resolved within the local office.
Our team of project managers, engineers, and fitters are one in this pursuit, and we are determined to uphold our quality standards and apply them to every project.


Assitant Service Manager

Mobility is the goal
  • Responsible for cost management and achieve target profitability in the business area
  • prepare budget and key metrics documentation
  • Build and maintain customer relations. Manage follow up actions realting to customer claims and complaints.
  • Conduct Periodic  inspections to ensure fullfillment and cstomer satisfaction
  • plan and optimize staffing needs in the disignated area, including route organization, workloads and training
  • supervise and follow up on the work performed an efficiency metrics are achieved
  • manage the maintenance portfolio from the service contract offer up to collection including bad debts, if any.
  • manage technical claims processing an follow up.
  • manage NI/MOD handover to EI up to conversion units to paying portfolio
  • ensure compliance with employment legislation and related procedures
  • conduct site safety and health inspections and observations(safety walks), investigate incidents in conjunction with SH personnel and ensure corrective actions are taken for unsafe practices or conditiones observe 
Mobility needs you
  • Engineering Graduate with strong inclination to mechanical and electrical engineering theories and industrial operations
  • must have 5 years experience in the lift and escalator industry

Schindler Logo
Schindler Logo

Apply now »
Find similar jobs: