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Location: Atlanta, GA, Georgia, United States 
Requisition ID: 58391 

Schindler stands for mobility. Mobility needs experts.
Join our team in Atlanta, GA.

Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all over the world. Behind the company's success are over 60,000 employees in more than 100 countries.

With U.S. Headquarters in Morristown, New Jersey, Schindler Elevator Corporation is the North American operating entity of the Switzerland-based Schindler Group. Schindler is one of the leading global manufacturers of elevators, escalators and moving walks. Schindler employs over 5,000 people in more than 230 locations in North America. The company specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout the US, including 4 World Trade Center, the Bank of America Tower and the Marriott Marquis in New York, Cowboys Stadium in Dallas and the Cleveland Clinic in Las Vegas.

Sr Analyst IT

Mobility is the goal

Schindler Digital Business is in a period of rapid innovation. Broad availability of digital technologies and services is transforming expectations of senior management, employees, and customers – access to information through increasingly sophisticated software from any place, on any device. However, these challenges and opportunities need to be addressed  in the context of Schindler’s evolving global business needs. Digital technology will create new revenue channels and opportunities, as well as drive greater efficiencies in how people work.

The Senior Analyst, IT will assist with operations, troubleshooting, and maintenance of the technology infrastructure and systems on premise in our Atlanta office.

  • Provide coverage and support for Network operations and Information Technology Department as directed by supervisor.
  • Provide desk side support for the employees and visitors of the Atlanta Office.
  • Work with systems for endpoint device management. Includes software distribution, updates, patching, virus protection, and imaging.
  • Ensure that service desk tickets are closed or escalated promptly.
  • Ensure regularly scheduled technical tasks are accomplished on time.
  • May be required to attend off-site training or meetings.
  • Support any projects that may be assigned.

Mobility needs you

  • Associate Degree in a network or computer related field or equivalent working experience.
  • A working knowledge of the current Microsoft Windows Desktop, Server, and Network Operating Systems.
  • Minimum two years of experience supporting end-user networks in a Microsoft environment.
  • A working knowledge of the following:
  • Support of network printers.
  • Network trouble shooting, monitoring, and maintenance tools and techniques.
  • VoIP
  • Office 365 services including SharePoint.
  • Support of iOS devices in a corporate environment.
  • Ability to work independently with minimal supervision
  • Ability to communicate clearly with individual end users on all levels – in small groups, one on one and in writing.
  • Demonstrated ability to develop and deliver multiple assignments on time, and maintain an efficient/timely daily work schedule.
  • Must be open to cross-training and have flexibility in duties as assigned.
  • Focus all actions and decision making in alignment with the IT Vision, Mission, and Strategic Plan.
  • Promote excellence through continuous process improvement and the creative pursuit of new ideas, partnerships, and systems.
  • Demonstrates commitment to service excellence standards.
  • Work collaboratively with colleagues and community partners.

Do you want to move the future with us?

If so, please click the Apply now button.



Equal opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, sex, sexual orientation, marital status, gender identity, national origin, citizenship status, disability or protected veteran status.

Schindler is committed to ensuring that our Career Center is accessible to all jobseekers, including individuals with disabilities. If you are having difficulty with the application or the accessibility of this website, please contact Recruiting_Support.US@schindler.com


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