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Location: Cleveland, OH, Ohio, United States 
Job ID: 65288 

 

We Elevate... You

Our mission is to keep cities and people around the world moving. Since 1874 Schindler has an outstanding reputation for not only elevating buildings, but the well-being of everyone who lives and works in them. Do you have the talent, ambition, and vision to help us elevate tomorrow’s world?
 

Find out more about us here - Company Website or LinkedIn

 

As a leading employer in the urban mobility industry, we are always looking for a diverse group of people who can create exceptional value for our customers.

 

Join us as a

VP Territory Operations

 

Your Skills

* Can also be based out of Columbus, Cincinnati, Det​​​​roit, Indianapolis, Pittsburgh or Toledo * 

  • Responsible for overall management, growth, and profitability of the Region
  • Develop and execute plans to support implementation of territory operations and office quality initiatives to achieve strategic plan objectives.
  • Manage, mentor and lead within territory all assigned Business Unit Managers as well as Service Managers (10 direct reports) and the large constituency of Sales Representatives and Field Superintendents. Develop and execute a customer service strategy to ensure positive service and satisfaction with customers.
  • Develop and maintain strong commercial relationships with key customers and influential industry consultants through personal contact and staff assignments.
  • Develop and coordinate implementation of Territory operations BDP program for field installation cost improvement goals on each product line by utilizing process step objectives.
  • Plan, schedule and assign workload requirements interfacing skill levels of field, marketing and administrative personnel to the needs of the Territory operation through PMS job elements, activities and performance reviews.
  • Develop and recommend administrative, field and marketing budgets and control expenditures within approved budget objectives.
  • Initiate procedures and leadership practices to create a business environment for participative management; pro-active labor relations with local business agents; maintain high morale of subordinates and be strong, aggressive supporter of business units management philosophy and practices.
  • Develop and execute annual Territory business plan in support of Area operations financial and non-financial objectives.
  • Minimum of 50% travel required
 

Your Experience

 

  • MBA or MA in related field... preferred, but not required.
  • BA/BS Business / Management / Engineering
  • Possess overall knowledge of product and product application; installation and service techniques and procedures; ability to understand financial statements; legal awareness to contract terms and conditions. 
  • Administer field resources to satisfy customer requirements for installation and service of products to Division objectives for quality, reliability and profitability.
  • Allocation of human and financial resources for cost effectiveness and customer satisfaction.
  • Analyze and advise change in sales and field coverage, new products, price realization and competitors’ actions. Recognizing internal and external changes occurring in business environment and adjusting the resource focus to capitalize on those changes.
  • Ten to fifteen years in various assignments within the Company, in the Elevator industry, or in another service oriented business. Minimum ten years of experience managing a full P&L for an industrial company.
  • Working knowledge of Microsoft Word, PowerPoint and Excel. SAP experience is preferred.
  • Identify complex problems and reviewing related information to develop and evaluate options and implement solutions
  • Administer field resources to satisfy customer requirements for installation and service of products to Division objectives for quality, reliability and profitability.
  • Allocation of human and financial resources for cost effectiveness and customer satisfaction.
  • Analyze and advise change in sales and field coverage, new products, price realization and competitor’s actions.
  • Recognizing internal and external changes occurring in business environment and adjusting the resource focus to capitalize on those changes.

 

Additional skills:

Seven to ten years in various assignments within the Company, in the Elevator industry, or in another service-oriented business. Minimum ten years of experience managing a full P&L for an industrial company.

 

CRITICAL SKILLS:

  • Persuasion is required both internally and externally.
  • Must have the knowledge, technical and management skills, credibility, negotiating, interpersonal and communication skills.
  • Must possess self-confidence to meet the challenges.
 

Our Commitment

•    Competitive salary commensurate with experience
•    Annual Bonus Plan
•    Fully vested 401k match (up to 7% of total compensation)
•    Competitive Medical, Dental and Vision Plans - All benefits effective from first day of hire
•    Generous Paid Time Off (3 weeks of vacation in addition to sick days, floating holidays and 8 Company Observed Holidays)
•    Tuition Reimbursement (Eligible after 6 months of service)
•    Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption
 

 
 

Will you join us and elevate tomorrow’s World?

 

We look forward to receiving your complete online application.
For questions, please contact Eric E Martinez, (+1) 973/397-6314

 

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.
If you would like assistance with the application process for this position, please contact the recruiter highlighted above who will be happy to help.

 

 

We Elevate

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