Share this Job

Location: Monza Brianza Area  
Job ID: 55502 

We Elevate... You

Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.

Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success.


More than one billion people put their trust in Schindler each and every day. Our many years of experience and innovative drive make us the number one supplier in elevator and escalator business. Join the Schindler team and help us improve the world of mobility: Use your abilities and help us move people.


Join us as a

Microsoft Dynamics Business Analyst EI-NI CRM&Field Service (m/f/d)


We Elevate... Your Responsibilities

Reporting to the European Microsoft Dynamics Competence Center Leader, the Resource will be entrusted with leading Dynamics CRM processes in a highly strategic and fast-paced environment. 

This is an exciting opportunity to join a dynamic, collaborative and innovative team. In your role you have ownership for the following subjects:


  • Lead Dynamics on Customer Service and Field Service processes

  • Train and monitor Key Users on the responsibility area

  • Ensure the right and quality communication is executed

  • Assist in the implementation and testing (integration tests) of Dynamics modules

  • Recovery of System data for migration to Dynamics (contracts, equipments, projects, etc.), supporting the go live and post go live phase. 


We Elevate... Your Best Self

Further qualifications may include:


  • Master’s Degree in IT/ Computer Science or equivalent vocational IT education
  • Hands-on experience in Dynamics D365 CRM
  • Involvement in international complex projects
  • Competences in Azure\Cloud environment. Power BI embedded knowledge would be considered an advantage
  • Strong analytical skill
  • Fast understanding of issues and problem-solving attitude
  • Fluent English



We Elevate... You

Benefit from our services as a multi-award-winning TOP employer:


  • Working environment: We offer a position in a future-oriented industry with a diverse product range as well as attractive and performance-related remuneration
  • Development opportunities: You start with a position-specific familiarization and are supported by us through professional and personal training measures
  • Family friendliness: We enable you to conciliate your professional and private life through flexible working hours
  • Diversity: We promote a culture of diversity
  • The position is located in province of Monza



We Elevate

Schindler Logo

Apply now »