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Location: Coventry, England, United Kingdom 
Job ID: 63263 

We Elevate... You

Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.

Since 1874 Schindler has been a Citymaker with a proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success.


Schindler is one of the world's leading suppliers of elevators, escalators and moving walkways. We employ talented individuals in over 100 countries worldwide to design, develop, install, maintain and modernise the mobility systems that keep the world's urban population on the move. We offer a dynamic, forward-looking work environment that enables our employees to innovate and excel in their chosen fields.


Join us as a

NI Key Account Manager


We Elevate... Your Responsibilities

Part of a dynamic, high achieving team selling Schindler lifts, escalators & solutions to key accounts covering all market applications such as residential, commercial, education, healthcare, hospitality, public transport & infrastructure. Maximising sales opportunities whilst providing market leading customer experiences.


Main Responsibilities:

  • To identify and develop new business to achieve annual sales targets within the assigned list of key accounts and area of responsibility.
  • Set own business plan to maximize share of wallet in line with New Installation national strategy.
  • Produce business development plans for new potential accounts and report on forecasting of expected business.
  • Tender for projects, chase up quotations and convert into orders in line with predetermined targets.
  • Negotiate Schindler standard terms and conditions.
  • Liaise with all relevant internal stakeholders, developing long term relationships in order to provide a 1st class service to the customer.
  • Adhere to internal processes to deliver exacting standards and adhere to customer programme.
  • Develop relationships with key influencers including; architects, consultants, developers etc in order to drive for Schindler products to be specified/preferred.
  • Presentations to clients as required.
  • Demonstrate ‘Customer Centric’ behaviours at all times. Liaising with both external and internal customers, placing the customer at the heart of everything you do.
  • Convey Schindler commitment to quality both in customer service and products provided.
  • All employees are required to work in accordance with established Company Occupational Health and Safety policies and procedures to ensure compliance with current UK legal requirements and Schindler Group safety requirements.
  • Employees must comply with Company Health & Safety requirements and set a personal example of safe behaviour.
  • Employees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to Schindler Ltd occupational health and safety management system.

We Elevate... Your Best Self

Personal Qualities for the Position:

  • Customer orientation
  • Proactively delivers prompt, effective and personalised service to customers; strives to exceed customer expectations. 
  • Creates a culture where customer satisfaction is critical to success.
  • Develops long term relationships to support repeat business.


  • Business acumen
  • Views issues in terms of costs, profits, markets and added values.  Understands and applies commercial and financial principles to improve business performance both now and in the future.
  • Develops plan to achieve the highest possible share of wallet from assigned accounts.


  • Achievement oriented
  • Uses action-based planning in the short, medium and long term to address business priorities.
  • Constantly strives to exceed performance targets and improve on previous performance.
  • Demonstrates responsive, sustained effort, overcome obstacles and challenges.
  • Sets demanding but realistic goals for team and self.
  • Works effectively under pressure.


  • Persuasive communication
  • Communicates both orally and in writing in a manner that is clear, fluent and succinct, both in group and one-to-one settings. 
  • Communication style should encourage two-way exchange of information. Negotiates with others in a way that results in a win-win situation.


  • Team effectiveness
  • Co-operates and works well with others in the pursuit of team goals; shares information; supports others. 
  • Extends team working beyond the immediate team environment. 


Experience Required:

  • Educated to degree level.
  • Customer facing sales experience is essential.
  • Professional sales training would be an advantage.
  • Previous experience in identifying new business and developing relationships preferred.
  • Full UK driving licence and willingness to travel is essential.

We Elevate... You


Can You Elevate Us?

Be part of a highly driven organisation where high performance connects people and is a vital part of achieving strong business results. Send us your application.


At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.



We Elevate

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