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Location: Ebikon, Lucerne, Switzerland 
Job ID: 58730 

We Elevate... You

Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.

Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success.


Schindler is one of the world's leading suppliers of elevators, escalators and moving walkways. We employ talented individuals in over 100 countries worldwide to design, develop, install, maintain and modernize the mobility systems that keep the world's urban population on the move. We offer a dynamic, forward-looking work environment that enables our employees to innovate and excel in their chosen fields.


Join us as a

Product Design Coordinator (m/f/d) 80 - 100 %


We Elevate... Your Responsibilities

In this role you will have the exciting goal of implementing our custom Enterprise Service Management (ESM) solutions to drive the service delivery and performance management of our service units .


Your main challenges include:

  • Supporting and driving the efficiency and automation of processes of our service units.
  • Gathering business requirements in close collaboration with service units including documentation in JIRA and definition of required interfaces to underlying systems (e.g. SAP)
  • Coordinate and organize Business Process Owner review sessions to drive the standardization and alignment between Business Service Centers 
  • Specify details and refine user stories including grooming and design workshops together with Schindler IT Services (SIS)
  • Estimating resources, set priorities and planning of releases in close cooperation with ESM Product Owner and Schindler IT Services (SIS)
  • Testing of Management and bug reporting (JIRA)
  • Providing training and support to key users

We Elevate... Your Best Self

Are you a creative thinker with a vision and attention to details? Do you have strong communication and presentation as well as sharp analytical and problem solving skills? Then we want you!


Further you we are looking for the following qualifications:

  • You have a Bachelor or master’s degree in Business Informatics, Computer Science, Engineering or similar
  • You are a certified Scrum Master and/or Product owner
  • You are experienced in project management, product training and support and have worked as a product owner of a similar product
  • You have strong project and time management skills and an agile delivery
  • You are fluent in English, other language skills are a plus

We Elevate... You

You will get immediate access to a variety of benefits by working for a TOP employer:

  • We offer a position in a future-oriented industry with a diverse product range as well as attractive and performance-related remuneration
  • Development opportunities: You will start with a job-specific onboarding program and will be supported by us through technical and soft skills development programs
  • Work-life balance: We support you in managing your professional and personal life through flexible working hours
  • Corporate benefits: You will have the opportunity to benefit from attractive employee discounts
  • Diversity: We promote and foster a culture of diversity

Can You Elevate Us?

Be part of a highly driven organization where high performance connects people and is a vital part of achieving strong business results. Send us your application. For questions please don't hesitate to contact Carlos Arturo Pintado Cesar, (+41) 414453898




We Elevate

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