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Location: Holland, OH, Ohio, United States 
Requisition ID: 58656 

Schindler stands for mobility. Mobility needs experts.
Join our team in Holland, OH.

Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all over the world. Behind the company's success are over 60,000 employees in more than 100 countries.

With U.S. Headquarters in Morristown, New Jersey, Schindler Elevator Corporation is the North American operating entity of the Switzerland-based Schindler Group. Schindler is one of the leading global manufacturers of elevators, escalators and moving walks. Schindler employs over 5,000 people in more than 230 locations in North America. The company specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout the US, including 4 World Trade Center, the Bank of America Tower and the Marriott Marquis in New York, Cowboys Stadium in Dallas and the Cleveland Clinic in Las Vegas.

Parts Support Specialist

Mobility is the goal

The Company reserves the right to add to, delete, change or modify the essential duties and responsibilities at any time. All work is to be completed with minimum supervision and in accordance with Company standards. Other duties may be assigned.

Review all OEM and available replacement parts information.

Provide feedback to customers for details.

Take customer orders once information is known.

If customer order is not in stock, procures product from outside vendor and sends product to the customer

Provide vendors/suppliers with correct data.

Tracks stock levels.

Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.

Build and maintain customers relationships.

Prepares reports of business transactions.

Enters new customer data and other sales data for current customers into computer database.

Investigates and resolves customer problems with deliveries.

Travel to and attend trade shows, meeting or training.

Maintain and update documentation needed to support function.


Mobility needs you

Required Education and Experience:
Requires product knowledge—elevators/escalator products, parts and systems; parts sources with elevator/escalator industry. Familiarity with Adams, scandal and other OEM documentation. Competencies required: electron/mechanical aptitude, generate purchase orders for urgent materials, respond to critical needs and maintain commitments, and secure complete and correct information from customers.

Additional Skills:

Ability to communicate effectively and interface with all levels within the company from the shop floor to executive management. Professional phone presence is required.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers. Ability to read and analyze parts documentation and prints. Ability to read and analyze blueprints.

Ability to calculate figures and amounts such as discounts, interest, commissions, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

MS Word, Excel; SAP, E-mail, Internet surcingle and buying.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required reach with hands and arms.

The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.


Do you want to move the future with us?

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Equal opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, sex, sexual orientation, marital status, gender identity, national origin, citizenship status, disability or protected veteran status.

Schindler is committed to ensuring that our Career Center is accessible to all jobseekers, including individuals with disabilities. If you are having difficulty with the application or the accessibility of this website, please contact Recruiting_Support.US@schindler.com


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