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Location: London, England, United Kingdom 
Job ID: 67019 

We Elevate... You

Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.

Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success.


Schindler is one of the world's leading suppliers of elevators, escalators and moving walkways. We employ talented individuals in over 100 countries worldwide to design, develop, install, maintain and modernize the mobility systems that keep the world's urban population on the move. We offer a dynamic, forward-looking work environment that enables our employees to innovate and excel in their chosen fields.


Join us as a

Director Global Account Manager (m/f/d) 80 - 100%


We Elevate... Your Responsibilities

The Global Account Manager creates value by optimizing the way we serve international clients. Delivering strong and consistently outstanding customer performance globally in collaboration with stakeholders and achieving the aim of a healthy growth strategy with a continuous increase in market share and profitability.


As Global Account Manager you are responsible for increasing profitability through strong client retention, portfolio growth, quality, and efficiency with a high level of client satisfaction.


Main tasks include:

  • Build a strong network of customer relationships with the assigned Global Accounts and maintain contacts at all necessary levels for Schindler

  • Work closely with all relevant stakeholders to ensure a high level of customer satisfaction by developing a strong working relationship, building a detailed action plan to position Schindler as the preferred supplier and conducting triple fit analysis and professional implementation of account plan activities

  • Ensure governance models, quality/performance assurance, growth momentum, sustainability, innovation

  • Apply and develop processes and tools for continuous improvement of existing accounts 

  • Achieve agreed targets and follow up systematically with the right metrics

  • Managing and overseeing ongoing international tender processes


We Elevate... Your Best Self

You are a self-motivated, results-orientated, and independent team player with a structured and systematic way of working. Your cultural sensitivity and strong communication skills enable you to develop and maintain solid customer relationships. You bring excellent leadership and presentation skills. Your strong personality is paired with a creative and convincing supportive attitude.


Further requirements may include:

  • Degree in Engineering/Business Administration and Master’s degree in Business Administration

  • Extensive experience in managing global/national key accounts

  • Proven ability to successfully manage multiple projects, preferably in a large/global organization

  • Strong understanding of the service business including quick learning and use of Schindler Service tools such as SAP, Shape

  • Working proficiency in English


We Elevate... You

You will get immediate access to a variety of benefits by working for a TOP employer:

  • We will offer you a position in a future-oriented industry with a diverse product range, as well as attractive and performance-related compensation

  • Development opportunities: You will start with a job-specific onboarding program and will be supported by us through technical and soft skills development programs

  • Work-life balance: We support you in managing your professional and personal life through flexible working hours

  • Health: Your health is important to us. You will benefit from a variety of health programs, including discounts with fitness canters and in-house sporting events

  • Corporate benefits: You will have the opportunity to benefit from attractive employee discounts

  • Diversity: We promote and foster a culture of diversity


Can You Elevate Us?

Be part of a highly driven organization where high performance connects people and is a vital part of achieving strong business results. Please send us your complete application documents (CV, Reference Letters and University Diplomas).


At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.



We Elevate

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