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Location: Holland, OH, Ohio, United States 
Requisition ID: 58809 

Schindler stands for mobility. Mobility needs experts.
Join our team in Holland, OH.

Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all over the world. Behind the company's success are over 60,000 employees in more than 100 countries.

With U.S. Headquarters in Morristown, New Jersey, Schindler Elevator Corporation is the North American operating entity of the Switzerland-based Schindler Group. Schindler is one of the leading global manufacturers of elevators, escalators and moving walks. Schindler employs over 5,000 people in more than 230 locations in North America. The company specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout the US, including 4 World Trade Center, the Bank of America Tower and the Marriott Marquis in New York, Cowboys Stadium in Dallas and the Cleveland Clinic in Las Vegas.

Service Contract Administrator

Mobility is the goal

Position Summary: The Service Contract Administrator is responsible for review and booking of all National Account contracts. Service contract related master data includes contract, customer, equipment, building and work center assignment information.  The SCA is also responsible for executing billing of service contracts, as well as any price adjustments and re-billing that are necessary due to customer requirements or contract changes.

Position Duties:

  • Oversee new contract bookings and data integrity
  • Review contract document and enter data or audit data entered by local office.
  • Maintain files and documentation of all contract changes
  • Support the creation and update of service-related master data resulting from new installation conversion and equipment modernization processes
  • Manage discounts, price escalation, cancellation of data
  • Booking process includes setting up maintenance billing and ensuring first bill goes out correctly
  • Consistently maintain the integrity of customer contact master data.
  • Interact with field sales reps to and local office admins to ensure contract data integrity
  • Test system changes to applications to assure objectives are achieved.
  • Process credits and assist Collections with canceling and rebilling maintenance invoices
  • Assist with setting up special invoicing requirements

Mobility needs you

Education: BA/BS preferred in general business or equivalent demonstrated knowledge and skills attained from work experience.

Experience: 2-4 years experience with interpretation of contract language, strong accounting background helpful.

Additional Skills: SAP/computer skills are required.  Candidate also should possess strong analytical capability, excellent communication skills, strong attention to detail, and the ability to work/organize in a fast paced environment.


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Equal opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, sex, sexual orientation, marital status, gender identity, national origin, citizenship status, disability or protected veteran status.

Schindler is committed to ensuring that our Career Center is accessible to all jobseekers, including individuals with disabilities. If you are having difficulty with the application or the accessibility of this website, please contact Recruiting_Support.US@schindler.com


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