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Location: Vancouver, BC, British Columbia, Canada 
Requisition ID: 27315 

Schindler stands for mobility. Mobility needs experts.
Join our team in Vancouver, BC.

Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all over the world. Behind the company's success are over 60,000 employees in more than 100 countries.

With U.S. Headquarters in Morristown, New Jersey, and Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation is the North American operating entity of the Switzerland-based Schindler Group. Schindler is one of the leading global manufacturers of elevators, escalators and moving walks. Schindler employs over 5,000 people in more than 230 locations in North America. The company specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line.

Field Supervisor, New Installations (Vancouver)

Mobility is the goal

Primary Function

The Field Supervisor – New Installations is responsible for the installation of new construction and modernization projects through conforming to customer and company requirements as related to quality improvements, safety, cost improvement and customer satisfaction in support of Branch and Region objectives. He/She has responsibility for managing, coaching and training field employees as well as health and safety requirements.

Responsibilities

Safety and Supervision

  • Lead field employees through providing mentorship, guidance and constructive feedback to promote employee development
  • Coach and persuade field employees on Schindler’s methods of safety, quality and productivity
  • Identify training needs and deliver training (safety & technical) to field employees
  • Monitor work of field employees from both a quantitative and qualitative point of view, including approval of time tickets and maintenance of vacation schedules
  • Investigate employee incidents and near misses, and support early and safe return to work initiatives. Conduct regular safety observations and ensure correct usage of PPE.

Financial Management

  • Manage new installation and modernization work in area of responsibility within framework of financial budget
  • Manage field technician manpower to maximize business results

Process and Quality Management

  • Monitor job completion check points and implement required corrective action in order to drive installation performance to BDP model and meet ISO standards
  • Ensure each installation project meets Schindler employee and passenger safety and quality standards and all contract requirements as defined by customer
  • Ensure compliance with requirements issued by local and government authorities
  • Manage ongoing program of project field audit to assure conformance of performance standards of quality, completeness and safety.
  • Evaluate and initiate requests for tooling where such tooling would support productivity improvement

Customer Service and External Relations

  • Interpret customer concerns and mobilize the necessary internal resources in such a way that customer satisfaction is assured while costs are minimized
  • Ensure customer needs or enquiries are met in a prompt, professional manner by providing clear communications.
  • Demonstrate to customers that they are receiving fair value for their expenditures
  • Communicate with and influence business agents, inspectors, etc., in resolving disputes
  • Maintain and manage pro-active relationships with Union business agent
 

Mobility needs you

Knowledge

  • Post Secondary – preferably in Engineering or Project Management
  • 3-5 years in elevator industry or related experience, or a similar industry which includes the supervision of capital equipment installation

Critical Skills

  • Excellent leadership skills and demonstrated ability to solve problems
  • Ability to coach, mentor and guide team members
  • Strong communication skills, organization skills and ability to work without supervision
  • Self motivated team player with record of achieving results
  • Work flexible hours as business demands
  • Computer literacy – MS Word, Power Point, Excel, Project

     

 

Do you want to move the future with us?

Send us your complete application.


www.schindler.com

 

Schindler Elevator Corporation is an Equal Opportunity Employer. Our success has been built on innovation and our ability to identify with customers and respond to their needs. But most of all, we've achieved our standing by empowering our employees. We invite you to learn more about our company and to consider what we can offer - not a job, but a career - to people who have the skills and initiative to move ahead with Schindler.

Apply now »
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