The Service Technician creates value through scheduling, performing and ensuring the completion of routine service maintenance according to the maintenance checklist and contract.

• you’ll need to be proficient in both lifts and escalators)
• Apply correct work methods and procedures to ensure reliability and safe operations.
• Respond to breakdowns and call-backs according to contract terms including 24-hour standby duty.
• Release of passenger from lift mantrap according to contract terms.
• Troubleshoot minor equipment faults and carry out preventive and/or corrective actions.
• Ensure all work processes comply with quality, environmental and safety procedures and requirements.
• Communicate with customers on any operational enquiries and/or feedback.
• Report to superior and team timely. Ensure Preventive Maintenance Sheet (PMS) is carried out and signed by customer every month.
• Perform ad-hoc assignments such as technical support, training and assessments etc.