We are seeking an attentive and dedicated individual for the position of Invoice and Billing Team Member based out of our Addlestone Office in Surrey on a full time basis. The successful candidate will play a key role in our finance department, managing customer invoicing and payments, and ensuring that financial transactions are completed with precision and timeliness. The successful candidate will possess excellent attention to detail, problem-solving skills, and a strong understanding of billing procedures.  Reporting to the Billing Team Leader and as a member of the Order to Cash Team, this is one of the key roles in delivering the company’s working capital targets and delivering long-term customer satisfaction initiatives. There is potential for personal and professional growth within the local and global Schindler organisation. You will get the opportunity to work with a great bunch of people and get supported in your development. 

Duties & Responsibilities:

• Prepare, verify, and process invoices for sales or services rendered
• Enter data on invoices, ensuring correct coding on documents to enable swift payment from customers
• Update receivables by totalling unpaid invoices
• Investigate and resolve billing discrepancies or misapplied cash transactions
• Review and process credit memos and invoice corrections, as needed
• Meet invoicing and billing deadlines on a daily, monthly, quarterly, and yearly basis
• Assist with month-end closing and audit support
• Partner with other Administrative and Finance personnel to ensure invoicing meets the customer requirements; and adheres to the company’s policies and Group’s Organisational Norms
• Develop and maintain a strong working relationship across sales and operations, to ensure bookings and billings adhere to the company’s policies
• Ensure all invoices raised are collectable and take ownership to correct any breakdown of the billing cycle
• Minimise credit notes raised due to billing errors and administrative burdens to the client 
• Maintain the process for ensuring VAT is applied to invoices correctly 
• Set up client accounts and ensure credit checks are performed for creditworthiness 
• Maintain close relationships and be a business partner who supports and services the business to drive efficient processes relating to AR and billing policies
• Providing regular progress updates to business on invoicing and credit KPIs
• Seek to improve business knowledge on key AR and billing policies 
• Serves as the first point of contact for all billing issues in your area, so invoices do not go into aged debt
• Develop awareness and knowledge of internal customer requirements and develop complimenting processes to reduce delays in payment to Schindler
• Build relationships with clients to understand their payment requirements and/or P2P systems
• Drive automation and simplification of processes across the credit control function
• Identify gaps or inefficiencies in the cash collection operations to the Billing Team Leader and provide solution recommendations
• Provide full transparency and data required for external and internal auditors
• Employees must comply with Company Health & Safety requirements and set a personal example of safe behaviour. 
• Employees will be required to contribute to the Company’s safety objectives, where necessary, by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to Schindler Ltd occupational health and safety management system.