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Location: Addlestone, England, United Kingdom 
Job ID: 75649 

We Elevate... You

Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.

Since 1874 Schindler has been a Citymaker with a proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success.


Schindler is one of the world's leading suppliers of elevators, escalators and moving walkways. We employ talented individuals in over 100 countries worldwide to design, develop, install, maintain and modernise the mobility systems that keep the world's urban population on the move. We offer a dynamic, forward-looking work environment that enables our employees to innovate and excel in their chosen fields.


Join us as a

Commercial Business Partner ( Pre-Contract Award)


We Elevate... Your Responsibilities

We have an opportunity for a proven individual with both operational and sales-support experience to join our commercial organisation, and assume the primary responsibility for providing bid, commercial knowledge and support, acumen, and advisory service primarily across our New Installation (NI) business.

This role will be responsible for managing pre-contract work winning risks and opportunities and will encompass a broad range of interactions with both internal and external stakeholders, providing guidance, assistance, technical and commercial inputs (including supporting the development and enhancement of the pricing model) and leading negotiations.


S/he will work closely with Sales and Post-Contract Quantity Surveyors ensuring best practice / lessons learnt are captured and looped back into the bidding process, enabling continuous improvement for both the internal sales/commercial process and our external customers experience.


This role is an excellent chance for you to expand your existing skills in a large, global organisation within a territory that gets a lot of attention from the Europe Zone it reports into, as well as the Group Top Management. At Schindler, we have a great culture that is inclusive and supportive. There is potential for real growth both personally and professionally within the local and global Schindler organisation. You will get the opportunity to work with a great bunch of people and get supported in your development.


Main responsibilities:


  • Member of the Head of Commercial and Procurement senior management team
  • Business Partner who supports the business to drive current and future results sustainably and with high quality


Commercial Management

Commercial pre-award contractual duties, including but not limited to the following:

  • Review of clients’ contracts and warranties to ensure that contractual risk is minimised
  • Work alongside the Sales representative in all commercial communications
  • Preparation of tender documentation facilitating compliant bidding process in line with Schindler Levels of Authority, providing advice with particular emphasis on terms & conditions, programmes, ‘pricing of’ or ‘mitigation of’ risk,, CDM, , and cash flows etc, including SubContractors elements. Submit and agree all above documentation, post contract awards, and ensure inclusion of all necessary numbered documents.
  • Developing solutions to ensure risks are managed and opportunities are maximised to support order intake targets.
  • Agree and execute Articles of Agreement and all bonds, warranties, and insurances etc. where relevant
  • Manage the central register of seals and retrieval of all bonds and warranty documentation
  • Maintain accurate contract files for all pre-contract / award correspondence and other related contractual documentation; alongside archiving and housekeeping necessities
  • Assist in the on-going development of processes and systems to maximise efficiency and effectiveness of commercial support
  • The post holder shall support bid activities across other business lines, including existing installations as and when required, as directed by Head of Commercial and Procurement


Work Winning

Developing successful work-winning negotiation and commercial strategies, including but not limited to:

  • Reporting into the Head of Commercial and Procurement, and working on a variety of tenders, supporting sales in managing the creation of bid responses to tight timescales, supporting the development of customer proposals
  • Obtaining costing, risk, and mitigation strategies from pre-contract / award colleagues and from the post contract project commercial team, to develop successful work-winning strategies and increasing tender hit rate, ensuring all tender risks either mitigated or costed, and opportunities fully exploited
  • Supporting Sales by developing best alternatives if negotiations fail, by understanding clients’ requirements, drivers and the relationship between Schindler and the customer, providing the business with alternative ‘plan B’ strategies, where alternative agreements can be struck quickly.
  • Planning and managing inputs from different stakeholders and third parties developing and supporting sales on improving bid content to develop and deliver value propositions for key customers, maximising Schindler’s unique selling proposition at the work–winning stage
  • Where required ensuring sales are supported with pipeline opportunity support generation in a co-piloting manner, identifying opportunities and acting on them
  • Ensuring the tender / commercial strategy is discussed, agreed, and jointly enacted by both sales, operations and commercial, working as one unit
  • Ensuring tender project programmes are reviewed by operations, to ensure they can be fully resourced, and this resource is reflected in pricing
  • To feedback and develop pricing models with sales to mitigate commercial risk and operational delivery failure
  • To develop and maintain a bid library of relevant materials to expedite responses to formal processes
  • To support Sales with pricing strategy
  • To play a lead role in the formulation of client contracts and other contract documentation
  • To support other activities as required by the post-contract commercial team from time to time
  • To support sales with work winning insurance, PCG, warranty, vesting, bond and ESCROW and development / clarifications, as and when required


Health & Safety and Administrative Support

  • Provide full transparency and data required for external and internal auditors
  • Employees must comply with Company Health & Safety requirements and set a personal example of safe behaviour.
  • Employees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to Schindler Ltd occupational health and safety management system.

We Elevate... Your Best Self

  • Ability to balance the longer-term strategic goals with the short-term business performance
  • Strong presentation, negotiation and influencing skills
  • Outstanding communication skills, with customer service etiquette
  • Leadership skills to positively influence peers and others
  • Excellent time management, planning and analytical skills, with a strong attention to detail
  • Ability to prioritise workload effectively, and working with attention to detail
  • Strong business acumen and negotiation capability, ability to solve complex issues, exercise sound judgement and the ability to make decisions based on accurate and timely analysis
  • Ambition (both technical and leadership) – the opportunity has significant career growth potential both locally and internationally
  • Focused, Versatile, Driven and Committed
  • Good interpersonal skills/ team player
  • Great Attitude (Can Do) and problem-solving skills
  • Strong analytical and organizational skills.
  • Ability to multi-task and perform under pressure


Experience & Qualifications Required

The successful candidate will be passionate about commercial and sales, forming and influencing work-winning strategies while managing risks and opportunities. There is a significant amount of interaction with key stakeholders across the business, so strong and clear communication (verbal and written) is a must.

Other requirements for the successful individual include:

  • Proven track record of operational QS know-how managing multiple multi-million-pound projects and service contracts to successful completion
  • Technical expert, role holder will be educated to at least BSc or equivalent full technical standard. Ideally hold a recognised qualification in Quantity Surveying
  • Demonstrate experience of estimating project costs, and presenting high quality tender documents to customers
  • Demonstrate experience of managing Health & Safety compliance including CDM requirements
  • Preferably a minimum of 5 years’ experience operating at a senior level within the commercial environment in the building construction and/or maintenance industry.
  • Knowledge of key Pre-construction procedures, e.g., Procurement, Planning and Contracts.
  • Demonstrate IT literacy capability including full literacy with Microsoft Office suite



We Elevate... You


Can You Elevate Us?

Be part of a highly driven organisation where high performance connects people and is a vital part of achieving strong business results. Send us your application.


At Schindler Group we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.



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