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Schindler stands for mobility. Mobility needs experts.
Join our team in Berlin.


Escalator IoT Expert (m/f/d)


Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all over the world. Behind the company's success are over 60,000 employees in more than 100 countries.


Mobility is the goal


Act as ESC expert for below tasks within the Schindler Digital Group


  • Specify and write service requirements for new and existing digital ESC products, e.g. around installation, commissioning and maintenance, incl. required tools for troubleshooting.
  • Create, edit and manage technical documentation for digital ESC products to lay the knowledge foundation for the Schindler country organizations globally, also taking advantage of digital tools, video tutorials etc.
  • Assess product quality of new digital ESC products within the overall IoEE system by executing end-to-end tests, and thus delivering decision-making material required for global release of new products and software.
  • Define, write and maintain test cases necessary to assess end-to-end functionality.
  • Create training material and conduct technical training sessions for Schindler country organizations, globally.
  • Support the global rollout of Schindler’s IoT solution ‘Schindler Ahead’ and its ESC products, e.g. judge on technical readiness and supervise the introduction.
  • Provide 3rd-level support for Schindler’s IoT products to the Control Center hub, ensuring expertise and knowhow transfer on a constant basis.


Mobility needs you


As ESC expert you will be responsible for ensuring qualitity and the global rollout of Schindler Ahead digital products. Therefore Schindler seeks for a flexible and highly autonomous working person that is willing to work in a very dynamic and agile environment, dealing with IoT (Internet of Things) and communication technologies.


  • A minimum of 3 years’ experience as Service Technician or Technical Expert specialized on escalators (ESC), preferably knowing the Schindler products and tools MIC F4, MIC F5, FieldLink etc.
  • Experience in providing technical training and writing technical documentation highly desired.
  • Expertise in product testing and/or writing requirements a plus.
  • Troubleshooting experience expected.
  • Logical thinking, hands-on approach as well as capable for analytical and conceptual office work.
  • Must be skilled in handling ESC simulators, screwdrivers and field tools, as well as Microsoft Office products (e.g. Excel, Word, PowerPoint).
  • Good level of English in verbal and written form. Ability to communicate in German desired.
  • Technical diploma (Fähigkeitszeugnis/Ausweis) or equivalent qualification. Additional higher qualification (Techniker/BSc.) desired.
  • Proven high-performer in previous job that has the ability for conceptual/office work in addition to hands-on practice in field.


Do you want to move the future with us? If so, we would like to meet you, and look forward to receiving your complete application documents.


Anastasija Vojnovska
(+49) 3070292307



Apply now »