The Portfolio Sales Professional role is based in the respective region, as outlined above, is responsible for managing a variety of existing accounts and developing new ones within the respective UK region. You will be tasked with securing profitability recoveries and growth in portfolio.  This includes maintaining and building a strong relationship with existing and potential new clients and to help achieve this you will need to work closely with our operational teams. You will have personal targets to manage and ensure they are achieved. We are looking for a dynamic individual who brings with them market knowledge and the tenacity to develop existing accounts, proactive account management and also able to secure new business opportunities. You will also be responsible for the growth of our Digital Services. 

Main responsibilities:

• Identify timely initiatives for portfolio protection and develop new business actions to achieve annual sales and profit targets
• Enable a sustainable digital journey to Schindler Customers
• Ensure effectiveness of portfolio protection through renewals and growth (recoveries) initiatives
• Converting newly installed lifts Pre-paid Maintenance (PPM) to ongoing service contracts prior to the end of warranty
• Upselling Schindler’s digital services to new and existing customers
• To re-negotiate existing service contracts prior to their renewal date, reviewing poor performing contracts to improve profitability
• Support the branches for complex service contracts and all large portfolio tenders where required
• Revisit existing and past customer base to increase data quality and utilization of key contacts with the power to influence business award decisions
• Ensure competition strategy knowledge in order to achieve pricing targets. Supply and demand, changing trends, economic indicators, and competitors in the country
• Responsible for business related information (sales information, forecasting and reports), with a special focus on PowerBi tools utilization, to enable effective business reviews with Branches and KG management
• To ensure potential contractual risks are always mitigated by working closely with the QS teams and Legal
• Customer visits and presentations
• Monitor and manage discount levels
• Collaborate and active involvement in the budgeting and forecasting process for service sales
• Continuous monitoring of the contract portfolio development
• Develop and support sales processes, tools, guidelines and monitor appropriate implementation into branches
• Manage the annual portfolio price increase, on a monthly basis
• Support branches in any questions regarding processes and tools
• Regularly monitor and analyse the competitor strategies and market developments
• Analyse root causes on significant cancellation/loss
• To adhere fully to the company core values