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Location: Dublin, Ireland, Ireland 
Job ID: 56710 

We Elevate... You

Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.

Since 1874 Schindler has been a Citymaker with a proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success.


Schindler is one of the world's leading suppliers of elevators, escalators and moving walkways. We employ talented individuals in over 100 countries worldwide to design, develop, install, maintain and modernise the mobility systems that keep the world's urban population on the move. We offer a dynamic, forward-looking work environment that enables our employees to innovate and excel in their chosen fields.


Join us as a

Field Manager - New Installation


We Elevate... Your Responsibilities

The NI Custom Field Manager has overall responsibility for the field-based activities throughout their prescribed geographic area.  Responsible for providing full supervisory support to installation engineers, whilst working to agreed targets including, field efficiency, quality, customer satisfaction and health & safety.


The New Installation Custom Field Manager is responsible for supervising the installation process and ensuring that the necessary measures to reach installation targets are in place.  Their primary aim is to deliver the completed product to the customer within the parameters set, ensuring costs and quality are not compromised in doing so. The NI Field Manager is accountable for the pre-contract maintenance and the handover process, ensuring that these are managed in line with customer expectations and best practice customer service.



  • Plan and coordinate direct activities of the Engineers in his/her group to deliver the Company's business objectives (i.e. customer satisfaction, operational results, quality, efficiency metrics etc.)

  • Ensure labour planning and appointment of Sub-Contract labour as required.

  • Proactively and promptly address any problems that arise on site

  • Analyse root causes for any deviations from business plan/product and ensure follow up corrective actions/submission of CARs

  • Timely submission and management of fitter’s timesheets

  • Responsible for actioning and closing out retrofits.

  • Site checks, pre pull and prior to start on site

  • Safety audits, safety walks and near miss reporting all in line with the safety manifesto

  • Accurately maintain on a weekly basis, SAP and Work to lists (WTLs) in conjunction with admin team

  • Raising and chasing all claims requests via the claims co coordinator, and return of materials to group when required

  • All fitters training, development, and disciplinary matters.

  • All fitter recruitment.

  • Timely planning and organising of all deliveries of materials and tooling to site

  • Induction of new fitters/trainees

  • In conjunction with the Projects Manager, agreement of sub contract installation costs and submission of quotations to the Projects Manager

  • Raising of all standard letters with admin team

  • Maintaining contract tracking sheets

  • Booking of all tests/re checks/technical assists and closing out items identified on OILs.

  • Timely submission of all handover documentation

  • Handover of completed lifts to customer and EI, adhering to company processes

  • Ordering of local materials as required

  • Regular site visits to check progress of installation and discuss any issues with the customer

  • All MDC design approvals as required in conjunction with the Project Manager.

  • Ensure all fitters and Sub Contractors are fitter certificated

  • Regular coordination meetings with Projects Managers

  • Management of all PPE and workwear for Fitters and Sub Contractors

  • Management of fitter’s hand tools

  • Maintaining inputs/outputs in Supervisor app

  • Timely approval of fitter’s bonus approvals

  • Accident investigations and submission of accident reports

  • Approval of all submitted CARs prior to submitting to admin for processing

  • Agree in conjunction with the Projects Manager any additional costs submitted by Sub Contractors

  • Timely submission of all day works and variation orders to the Projects Manager

  • Obtaining quotations from vendors for local items

  • Actively promote a safety culture by being a role model for safe working practices and ensuring the application of health and safety guidelines by direct employees and sub-contractors

  • Build relationships with customers by acting as point of contact and establishing regular communication to ensure that customer expectations are managed, and any issues can be resolved efficiently and effectively

  • Follow the Fulfilment + process to develop and promote the company installation plan to the required high standard

  • All employees are required to work in accordance with established Company Occupational Health and Safety policies and procedures to ensure compliance with current Irish legal requirements and Schindler Group safety requirements.

  • Employees will be required to contribute to the Company safety objectives, where necessary by maintaining/monitoring current safety systems under their direct control and implementing agreed changes (where applicable) to Schindler Ltd occupational health and safety management system.

  • Any duties assigned by the Projects Manager or Regional Construction Director which are deemed necessary and in the best interests of the company.


We Elevate... Your Best Self

  • NVQ or HND

  • Experience – proven experience as an installation engineer

  • Experience of managing a small team

  • Successful track record of achievement and delivery

  • Proven ability to obtain results through effective team management and motivation of team members

  • An awareness and experience of managing Health and Safety regulations and processes

  • Having a sound knowledge of the New Installations Business within the Lift Industry is desirable

  • Ideally experienced in all aspects of lift installation with a good knowledge of current standards and legislation


Licences and/or certificates required

  • Full valid driving licence Site Managers Safety Training Scheme Certificate or equivalent (may be gained once in role)

  • Safepass card holder


Other skills required

  • Have the creative ability, energy and drive to develop and implement strategies to meet and exceed financial and non-financial objectives

  • A good commercial awareness, being able to mitigate problems arising

  • Excellent communication, customer service and man management skills

  • A working knowledge of SAP processes is desirable

  • Sound lift knowledge and ability to read and understand technical drawings

  • Ability to plan, organise and follow up to ensure compliance to agreed action plans

  • Innovative and proactive approach to work

  • High attention to detail

  • Ability to work under pressure


Applicants will need to possess the right to work in the European Union.


Can You Elevate Us?

Be part of a highly driven organisation where high performance connects people and is a vital part of achieving strong business results. Send us your application.




We Elevate

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