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Location: Auckland, Auckland, New Zealand 
Job ID: 80239 

We Elevate... Quality of urban life

 

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

In New Zealand, we employ over 150 people across our locations of Auckland, Hamilton, Wellington, Christchurch and Queenstown.

 

Join us as an

IT Operations Manager

 

Your main responsibilities

This is a permanent, full-time, and new role. As an IT Operations Manager, you will be responsible for managing IT infrastructure,  Cyber Security, overseeing vendor relationships, driving automation and system performance improvements and providing support to the users You will have the opportunity to lead the IT team, collaborate with other departments, and contribute to the ongoing success of the organization.

 

Key Responsibilities:

  • Coordinate IT operations at site level.
  • Manage and optimize IT infrastructure, ensuring high system performance and minimal downtime.
  • Provide support to the users.
  • Oversee vendor relationships and ensure cost-effective, high-quality IT services.
  • Drive automation and process optimization to improve efficiency across the organization.
  • Ensure system security, data protection, and compliance with industry standards.
  • Develop and execute strategic IT plans aligned with organizational goals.
  • Provide reporting to management team.
 

What you bring

  • Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience).
  • 5 years’ experience as an IT Manager, Network Administrator, or similar role.
  • Strong knowledge of Microsoft-based environments (Windows Server, Active Directory, Office 365, etc.).
  • Experience with network management, server administration, and system performance tuning.
  • Familiarity with IT automation tools and best practices.
  • Strong vendor management and negotiation skills.
  • Excellent problem-solving and troubleshooting abilities.
  • Strong communication skills and the ability to work well with both technical and non-technical stakeholders.

 

Good to have:

  • Proactive and solutions-focused approach.
  • Strong attention to detail and organizational skills.
  • Ability to handle multiple tasks and prioritize effectively.
  • Excellent interpersonal and communication skills.
 

What’s in it for you?

  • Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
  • Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
  • Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.
  • Compensation & Benefits. Annual bonus, employee of the month & year recognition with rewards, long service recognition and reward program, social club.
 

 

We Elevate

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