Location: Berlin, Berlin, Germany 
Job ID: 75211 

We Elevate... You

Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.

Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success.


Schindler is one of the world's leading suppliers of elevators, escalators and moving walkways. We employ talented individuals in over 100 countries worldwide to design, develop, install, maintain and modernize the mobility systems that keep the world's urban population on the move. We offer a dynamic, forward-looking work environment that enables our employees to innovate and excel in their chosen fields.


Join us as a

Global Repairs Process Manager (m/f/d) 100%


We Elevate... Your Responsibilities

You develop, roll out and steer processes in the Repair Business, based in any of our major offices worldwide, to continuously improve operational excellence and support the Repair Business growth and efficiency.


Main tasks include:

  • Identify the needed improvements in the process landscape of the future REP Business together with key internal (country operations, informatics, leadership) and external stakeholders.

  • Support the development of new or the improvement of existing processes together with Lead country operations & informatics (since most of these processes are integrated into the company ERP system) in areas like:

    • Repair Sales Processes & Tools (e.g. CRM),

    • Data (AI) driven Life Cycle Management & Parts identification,

    • Spare Parts Logistics (e.g. related to Circular Economy of Parts),

  • Estimate the efforts and benefits (business case) of needed developments and get leadership support for the needed investment.

  • Roll out the new developed processes in relevant countries and support the achievement of the benefits.

  • Identify and share best-demonstrated practices for continuous process improvements and automation to achieve operational excellence and growth.


We Elevate... Your Best Self

You are a self-motivated and result oriented team player with a pronounced cultural sensitivity. Your analytical way of working as well as your process-oriented thinking are paired with deep service operational experience (e.g. Service Leader experience).


Further requirements may include:

  • Master's degree in industrial engineering or in a related field

  • At least 4 years of proven experience in the elevator business or similar industry

  • IT affinity & knowledge combined with managerial expertise to manage complex business processes in IT systems

  • Change Management Skills

  • Excellent level of English – any additional language spoken is a plus


We Elevate... You

You will get immediate access to a variety of benefits by working for a TOP employer:

  • We offer a position in a future-oriented industry with a diverse product range as well as attractive and performance-related remuneration

  • Development opportunities: You will start with a job-specific onboarding program and will be supported by us through technical and soft skills development programs

  • Work-life balance: We support you in managing your professional and personal life through flexible working hours

  • Corporate benefits: You will have the opportunity to benefit from attractive employee discounts

  • Diversity: We promote and foster a culture of diversity


Can You Elevate Us?

Be part of a highly driven organization where high performance connects people and is a vital part of achieving strong business results. Please send us your complete application documents (CV, Reference Letters and University Diplomas).



At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.



We Elevate

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