Objectives of the function:-  

Oversee all daily warehouse operations from receiving and storing goods to put-away, picking, packing, and dispatching, ensuring efficiency, accuracy and safety while managing staff, inventory levels, and optimizing space and workflows to meet supply chain goals.

Key duties: Leading teams, coordinating with logistics, implementing SOP’s, managing equipment’s, ensuring compliance, and reporting on performance to maximize productivity and minimize costs.

Responsibilities :-  

Safety & Compliance:

• Implement and enforce safety protocols, conduct equipment checks, and maintain a hazard free environment.
• Ensure adherence to company policies related with Safety and CoC, while dealing with all the stake holders inside company premises.

Operations Management: 

• Direct daily activities (Receiving, Put-away, storing goods, rack management, MHE management, people and product safety, stock transfer to Palwal, claim /AMR/RSC dispatches, picking and packing, kitting, marshalling and shipping/dispatches).
• Conduct daily shopfloor meeting for better coordination and alignment among stakeholders for smooth operations.
• Optimize vehicle turnaround time.
• Ensure site returns as per standards (floor and system).
• Maintain FIFO for all items stored in OCC (including shelf-life SKU’s and hazardous SKU’s) & work with planner to salvage non-moving and redundant stocks.
• Develop and maintain warehouse work instructions / process for all tasks
• Evaluate complaints / claims / Quality NCs received against shipments and supplies and take appropriate preventive action. Ensure effective control on daily operations to make sure ZERO customer complaints/claims/NC’s.
• Responsible for scrap segregation & disposal after management approval.
• Evaluate service levels, review processes and procedures, identify areas for improvement, and establish and execute action plans.
• Responsible for SAP transactions testing’s & implementation of CP, CMO & NPD changes.
• Continuously improve warehouse operations using lean enterprise practices.
• Responsible for audits & prepare and maintain IMS & EnMS documentation and enforce people follows laid down processes and standards.
• Put effective control on asset management.
• To Lead improvement & Digitization projects and ensure timely completion.

Staff leadership: 

• Schedule, train, motivate, and evaluate warehouse personnel, assigning tasks and managing performance. Promote improvement culture (KAIZEN and other improvement initiatives) and ensure team achieves goals in line with business requirement.

Process Improvement: Analyze KPI’s, optimize layout, and develop strategies to enhance efficiency and productivity.

Logistics & fulfilment: Coordinate with logistics (transport) teams and ensure effective control.

Inventory Control: Monitor stock-outs, conduct counts (PIC – Perpetual Inventory Control), track shipments and minimize loss to ensure accuracy.

Budgetary Control: Participate in budget preparation and exercise budgetary control over warehouse operations.

Risk mitigation and BCM (Business Continuity Management): Anticipate long term risk over supply / dispatches and strategic action plan for risk mitigation.

Goals: 

• Maximize warehouse productivity, efficiency and meet fulfil customer expectations.
• Ensure accuracy in inventory and order fulfilment.
• Maintain high safety standards and regulatory compliance.
• Optimize space utilization and resource allocation.  

Authority: 

• Authorised to escalate planning and transport related issues to concerned manager.
• Approve leave of his direct repartees and contract staff.
• Conduct meeting to discuss operational issues.
• Report any safety violation found anywhere inside the factory premises.
• Levy sanction as per sanction matrix
• Take disciplinary action as per organisation sanction matrix.
• Assign task or change the duties and responsibilities if required.
• Nominate team members for award & recognition based on criteria and performance.
• Evaluate the performance of team members and suggest for development plan.