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Location: Hanover, PA (Plant), Pennsylvania, United States 
Requisition ID: 58178 

Schindler stands for mobility. Mobility needs experts.
Join our team in Hanover, PA (Plant).

Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all over the world. Behind the company's success are over 60,000 employees in more than 100 countries.

With U.S. Headquarters in Morristown, New Jersey, Schindler Elevator Corporation is the North American operating entity of the Switzerland-based Schindler Group. Schindler is one of the leading global manufacturers of elevators, escalators and moving walks. Schindler employs over 5,000 people in more than 230 locations in North America. The company specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout the US, including 4 World Trade Center, the Bank of America Tower and the Marriott Marquis in New York, Cowboys Stadium in Dallas and the Cleveland Clinic in Las Vegas.

Claim and Change Notice Scheduler

Mobility is the goal

Responsible to maintain order fulfillment of field claim and change notice requests. Supports all SAP programs that populate individual scheduling platforms for Supply Chain Operations and external suppliers. Works directly with Customer Service team, KW operations / outbound logistics, OCC operations / outbound logistics, external suppliers and NI Field Operations to supply fulfillment details or order placement and delivery.


Job Duties:

  • Manages priority and FPY of order entry schedule for field claims, RPO claims and all change notice requests.
  • Includes stock material, make to order material and vendor direct shipment.
  • Works with Application Engineering and Material Planning on order entry completeness.   LT and Config data.
  • Communicates daily with KW and OCC on order entry conversion of production orders.
  • Follow up with Material Planning with purchase order creation completeness.
  • Creates purchase orders as needed for order fulfillment. 
  • Responsible for metric data correctness and communication to all operations.   Metric Tracking and PowerBI.
  • Communicates daily with Customer Service and field operations staff at all levels with shipment updates.
  • Is a critical communication and support link between SC and FO.
  • Ensures outbound shipment tracking is complete in all platforms supporting field operations.
  • Trains outbound logistics personnel on shipping system platforms.
  • Trains OCC and KW personnel on order fulfillment systems.
  • Updates schedule changes as requested by field operations.
  • Responsible to manage systems out put of operations schedules.
  • Works with SAP IT support to manage system out put to properly release schedule and order creation.
  • Supports KW / OCC operations with weekly On Time Delivery data and metrics.
  • Supports KW / OCC operations with weekly Inventory / cycle count data and metrics.
  • Maintain strong communications with transparency to all internal and external Supply Chain stakeholders.
  • Followers company, goals, cultural beliefs and company code of conduct.
  • Supports projects as needed.
  • Willingness to accept additional responsibilities and flexibility in daily activities.
  • Ability to support others and be a strong team member.

Mobility needs you

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Requires general knowledge of corporate business systems.  Elevator manufacturing or installation experience preferred.

High School diploma / BS college equivalent preferred.


Language Ability:

Ability to read, analyze, and interpret general business documents.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers.


Math Ability:

Ability to work with general mathematical concepts.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.


Reasoning Ability:

Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to read and interpret engineering drawings.


Computer Skills:

To perform this job successfully, an individual should have knowledge of MS Word, Excel, Manufacturing System Software; SAP or other ERP, E-mail.


Certificates and Licenses:

No certifications needed.



Occasional visits to field operations and supporting Schindler operations.


Do you want to move the future with us?

If so, please click the Apply now button.



Equal opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, sex, sexual orientation, marital status, gender identity, national origin, citizenship status, disability or protected veteran status.

Schindler is committed to ensuring that our Career Center is accessible to all jobseekers, including individuals with disabilities. If you are having difficulty with the application or the accessibility of this website, please contact Recruiting_Support.US@schindler.com


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