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Schindler stands for mobility. Mobility needs experts.
Join our team in Holland, OH.

District Account Specialist 1 1 1 

Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all over the world. Behind the company's success are over 58,000 employees in more than 100 countries.

With U.S. Headquarters in Morristown, New Jersey, and Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation is the North American operating entity of the Switzerland-based Schindler Group. Schindler is one of the leading global manufacturers of elevators, escalators and moving walks. Schindler employs over 5,000 people in more than 230 locations in North America. The company specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, World on Yonge, Edmonton Arena, Calgary Airport, and Vancouver Canada Line.

Mobility is the goal

PRIMARY FUNCTION:
Responsible for following up with customers, both internally and externally, to collect outstanding accounts receivable for assigned districts utilizing contract language, SAP, written communications, and outbound calls.
RESPONSIBILITIES:

  • Communicate with customers with a focus on reducing the overall accounts receivable for districts assigned through outbound calls or written communication.
  • Document all customer communication and prepare any necessary documents needed.
  • Participate and lead monthly conference calls with the local districts to review the top accounts impacting the financial performance of the district.
  • Responsible for resolving customer disputes through contract review or negotiation and escalation if necessary.
  • Meet or exceed financial targets set by direct supervisors.
  • Tracking of and filing liens on properties and setting up legal / collection files.
  • Review unapplied payments to help resolve all unclaimed property items for assigned districts.
  • Interdepartmental communication is a must to achieve financial results.
  • Willing to assist and train new members within the area of activity.
  • Working a flexible time schedule and some travel may be required in accordance with assigned districts.

 

Mobility needs you

Education

  • Bachelors degree is preferred
  • 2 – 4 years of work experience in customer service, accounting, and or credit and collections; or an Associates Degree with 1-2 years of previously noted experience.

Work Experience & Skills

  • Experience with customer service is required.
  • Collections / Accounting experience is required .
  • Account Management experience is preferred.
  • Experience as a supervisor or manager of a team is preferred.
  • Experience using SAP is preferred.
  • Good analytical, time management, and organizational skills are necessary to efficiently perform daily functions.
  • Self-motivation, strong follow up, and closure skills are required to achieve the results in a timely and efficient manner.
  • Working knowledge of Mircrosoft Word and Excel is required.

Interested? Send us your complete application.

www.schindler.com

Equal opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, sex, sexual orientation, marital status, gender identity, national origin, citizenship status, disability or protected veteran status.

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