Location: Holland, OH
Job ID: 71184 


We Elevate... You

Our mission is to keep cities and people around the world moving. Since 1874 Schindler has an outstanding reputation for not only elevating buildings, but the well-being of everyone who lives and works in them. Do you have the talent, ambition, and vision to help us elevate tomorrow’s world?

Find out more about us here - Company Website or LinkedIn


As a leading employer in the urban mobility industry, we are always looking for a diverse group of people who can create exceptional value for our customers.


Join us as a

Key Account Specialist


Your Skills

Billing Accuracy and Efficiency:

  • Prepare daily invoicing for Key account customers
  • Ensure all Billings (EI and NI) are completed timely and in accordance with Key Customer contract terms and conditions
  • Responsible for accuracy of key customers special billing rates
  • Upload invoices to 3rd party billing platforms and provide required documentation including but not limited to work orders, purchase orders and time tickets as required.


Collections efficiency:

  • Responsible for driving improvement in DSO, Bad Debt Expense and AR Aging
  • Continually check invoice status in 3rd party platforms and resolve rejected invoices or invoices placed on hold by key customers
  • Involve key account managers, district offices and liaise directly with key customers to resolve key customer account invoice disputes. Set timeframes for resolution and monitor for completion
  • Communicate with key customers discuss discrepancies, investigate complaints, verify accuracy of charges, correct errors in accounts and confirm payment date
  • Provide statement of account to customers, Key Account managers and others upon request
  • Escalation of disputes to management as needed.

Your Experience

  • Accounting/Finance/Business Administration or Associate Degree with additional work experience in billing or collections is required.
  • 2-5 years general work experiance.

Our Commitment

  • Competitive salary commensurate with experience

  • Fully vested 401k match (up to 7% of total compensation)

  • Competitive Medical, Dental and Vision Plans - All benefits effective from first day of hire

  • Generous Paid Time Off (All employees start with 3 weeks of vacation which then increases with tenure in addition to sick days, floating holidays and 8 Company Observed Holidays)

  • Tuition Reimbursement (Eligible after 6 months of service)

  • Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption




We Elevate

Schindler Logo

Apply now »