•    Manages the Hub Learning Center facility and is responsible for its daily operations.
•    Aligns with key stakeholders and owns fulfilment of the core technical education in, NI, EI, MOD, and FQE business lines, including all group required programs.
•    Oversees the instructors, programs, efficiency, quality, and impact of his/her operating unit.
•    Is responsible for managing the facility operating budget and forecasting future needs.
•    Is a brand ambassador and facilitates internal and external client engagement.

Facility:
1.    oversees the Hub Learning Center physical facility and all learning activities
2.    manages all staff and matrix employees, including temporarily assigned or 3rd party personnel
3.    plans and oversees all maintenance and improvements to the site
4.    ensures continuous health and safety protocols for all occupants
5.    stewards the effective professional relationship with the adjacent district office and personnel    
Fulfilment:
1.    develops and drives technical program schedules and manages initiative deadlines
2.    oversees learning production, KPI reporting, and communication with key stakeholders
3.    manages all instructor and student activities to ensure program impact and quality
4.    owns all program feedback management and relative incorporation into production systems
5.    prepares and provides regular facility and program updates including deliverable notifications    
Impact:
1.    ensures learning fulfilment quality and drives adherence to department standards
2.    continuously evaluates education results and collaborates on solutions advancement
3.    collaborates with internal and external customers and evaluates education needs
4.    engages new products integration and supports respective launch strategies
5.    actively explores, presents, and proposes integration of new learning methods and solutions    

Budget:
1.    builds, manages, and forecasts the facility operating budget in guidance alignment
2.    oversees and approves all physical site expenditures within authority limits
3.    manages reporting employee’s payroll, expenses, and operating costs to budget
4.    plans and manages production and consumable material through supply chain channels 
5.    forecasts operating costs and demonstrates achievement gains through regular reporting    
Brand:
1.    fully understands and continuously represents Schindler and the Technical Learning brand
2.    leads and facilitates internal and external personnel through site tours and promotional activities
3.    interfaces with key stakeholders and internal customers to maintain active alignment
4.    engages with global partners and establishes working relationships with international colleagues
5.    oversees and manages the production and end user experience all staff/trainers will deploy