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Location: Morristown, NJ, New Jersey, United States 
Requisition ID: 55500 

Schindler stands for mobility. Mobility needs experts.
Join our team in Morristown, NJ.

Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move one billion people every day all over the world. Behind the company's success are over 60,000 employees in more than 100 countries.

With U.S. Headquarters in Morristown, New Jersey, Schindler Elevator Corporation is the North American operating entity of the Switzerland-based Schindler Group. Schindler is one of the leading global manufacturers of elevators, escalators and moving walks. Schindler employs over 5,000 people in more than 230 locations in North America. The company specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout the US, including 4 World Trade Center, the Bank of America Tower and the Marriott Marquis in New York, Cowboys Stadium in Dallas and the Cleveland Clinic in Las Vegas.

National MOD Process Manager

Mobility is the goal

Responsible for establishing, implementation training, tracking and maintaining the Modernization fulfillment processes from sales estimate to customer and Existing Installation turnover.  This role will assist in development and overseeing mod training programs.  The National Mod Process Manager will also work closely with the Territory Mod Managers, Sales Representatives, Project Managers and Field Superintendents to ensure processes and monitoring are properly implemented throughout Field Operations.

This position is responsible for deployment, maintenance and tracking of the strategic global Fulfillment+ initiative.  Frequent and close interaction with Global Fulfillment, Engineering, Field Operations, and FQE will be necessary.

The position will ensure KG and global requirements are aligned and integrated into the local MOD business.


Mobility needs you

  • Manage the MOD Superintendent Program
  • Manage the MOD Technician Training Program (digital training)
  • Manage the FF+ Process Documents & Processes
  • Manage / update Fulfilment Plus Operations portal
  • Manage and improve FF+ forms working with Field Operations
  • Track Branch KPIs to drive branch support.  (RCA and Action Plans)
  • Manage and improve PEP Audit questions
  • Organizing curriculum for MOD Superintendent calls
  • Working with team to write / update MOD Announcements (technical / products updates)
  • Working with team to write / update Best Practices to deliver to the field
  • Working with team to develop / write “Tech Tips” for Quarterly distribution
  • Lead teams in developing new solutions / processes to become more efficient across SEC
  • Open Warranty claim management
  • Maintain and update mod operations initiatives
  • Manage and maintain Action item, drive to closure.


Bachelors Degree in Management, Business, or Finance required.


Do you want to move the future with us?

If so, please click the Apply now button.



Equal opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, sex, sexual orientation, marital status, gender identity, national origin, citizenship status, disability or protected veteran status.

Schindler is committed to ensuring that our Career Center is accessible to all jobseekers, including individuals with disabilities. If you are having difficulty with the application or the accessibility of this website, please contact Recruiting_Support.US@schindler.com


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