As the Business Excellence Manager in the New Installation Sales department at Schindler Elevators, you will play a crucial role in enhancing sales management, driving process improvements, and ensuring the delivery of exceptional support. This role involves collaborating with cross-functional teams, analyzing sales processes, researching the market landscape, and implementing strategies to optimize the performance of the sales force.

Key Responsibilities:

Data Analysis and Reporting:

• Utilize data analytics tools to assess the performance of sales processes and identify opportunities for improvement.
• Generate reports and present findings to senior management, providing recommendations for optimizing sales operations.
• Lead and facilitate process improvement initiatives within the New Installation Sales department to streamline sales processes and enhance customer experience.

Project Management:

• Manage and execute projects related to sales process improvement within the New Installation Sales department.
• Collaborate closely with various departments, including Sales, Finance, and Customer Service, to understand their needs and ensure alignment with the overall business objectives.

Training and Development:

• Be a part of the team than designs and implements comprehensive training programs to enhance the skills and knowledge of the sales force.
• Map out development journeys for sales team members, ensuring alignment with career progression and business goals.
• Foster a culture of continuous improvement within the New Installation Sales team through training, awareness programs, and recognition of achievements.