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Location: Mumbai, Maharashtra, India 
Job ID: 77162 

We Elevate... Quality of urban life

 

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Schindler India is a 100% owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000+ employees who are spread across the length and breadth of the country. Besides business operations, Schindler India has its own Corporate R&D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in-fact one of the fastest growing market now globally. 

 

Join us as a

Vice President - NI Fulfillment

 

Your main responsibilities

Job Description: New Installation Fulfillment Head

 

Overview: We are seeking a National Fulfillment Head to join our New Installation Business team. This role creates operational added value through the efficient use of tools and resources in the New Installations (NI) Fulfillment & Efficiency processes establishing actions to close capacity gaps on country level.

 

Key Responsibilities:

 

  • Strategic Partnership with NI Business Head, Field Operations Head, and Technical Head to define the country level fulfilment strategy to achieve targets in fulfilment, safety, quality, efficiency and customer satisfaction
  • Strategic Leadership of Project Delivery: Drive the successful execution of fulfilment and project delivery across India by leading cross-functional teams, ensuring alignment with organizational goals, and delivering superior customer satisfaction.
  • Executive Oversight of Budget & Operational Efficiency: Collaborate with senior leadership in the annual budgeting and forecasting process, with a sharp focus on identifying and achieving efficiency and performance targets at the national level.
  • Data-Driven Operational Excellence: Lead in-depth operational and financial performance reviews at both country and regional levels, identifying variances and implementing corrective strategies to ensure optimal results and alignment with KPIs. Coordinate and ensure that the Group Fulfillment processes (FF+), and key initiatives get thoroughly implemented and maintained by assuring that all involved stakeholders are well trained.
  • Continuous Improvement & Process Optimization: Oversee pre- and post-implementation gap analyses, champion best practices, and support regional teams through targeted process training and performance enhancement initiatives.
  • People Leadership & Talent Development: Cultivate a high-performing, growth-oriented team culture by mentoring and empowering team members. Provide strategic guidance to elevate technical capabilities and promote continuous professional development.
  • Organizational Development & Team Management: Take ownership of staff development through active coaching, performance management, and fostering a culture of accountability, customer-centricity, and operational excellence.
 

What you bring

Qualifications & Skills:

 

  • Bachelor’s degree in engineering (Mechanical, Electrical or Electronics), MBA preferred
  • Professional Experience: Desired experience in leading installation of volume business and large projects for overall 12 - 15 years and preferably 3-5 years in E&E industry
  • Organization and planning
  • Schindler Leadership Framework behaviours
  • Establishing strategic direction
  • Building and coaching teams
  • Project Management

 

Why join Schindler?

 

Because we don’t just move people—we elevate careers. At Schindler, you’ll work with some of the brightest minds in urban mobility, tackling real-world challenges with innovation and impact. Whether it’s engineering next-gen solutions, revolutionizing customer experience, or driving sustainability, your work here will shape the cities of tomorrow. Plus, with a strong learning culture, global exposure, and a team that supports your growth, Schindler is where ambition meets opportunity—so why take the stairs when you can elevate your career?

 

What’s in it for you?

  • Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.
  • Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.
  • Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

 

We Elevate

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