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Location: Philadelphia, PA, United States 
Job ID: 85785 

We Elevate... Quality of urban life

 

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

 

Join us as a

General Manager

 

Your main responsibilities

  • Lead regional service, repair, maintenance, retention, recovery, modernization, and NI support activities with full P&L accountability
  • Develop and execute annual business plans and budgets aligned to financial, operational, and quality objectives
  • Drive a customer-focused strategy to deliver high-quality service, grow loyalty, and reduce cancellations
  • Oversee modernization sales and operations and serve as the local point of support for New Installations resources and performance
  • Ensure strong safety, quality, and technical training execution in partnership with Field Quality Excellence
  • Build and maintain strategic relationships with key customers and industry consultants to grow portfolio value and unit count
  • Lead, develop, and performance-manage teams to achieve KPIs through effective workforce planning and engagement
  • Manage assets, working capital, billing, legal interfaces, and process compliance to drive cost-effective operations
 

What you bring

  • MBA or equivalent advanced degree preferred; bachelor’s degree in business, Management, Engineering, or related field required
  • 10–15 years of progressive leadership experience in the elevator industry or comparable service business, including full P&L ownership
  • Deep expertise in products, applications, installation and service operations, financial performance, and contract management
  • Proven ability to allocate and optimize human and financial resources to drive quality, reliability, profitability, and customer satisfaction
  • Strong strategic acumen to assess market dynamics, pricing, coverage, new products, and competitive activity and adjust direction accordingly
  • Demonstrated executive presence with the credibility, confidence, and influence to lead teams and engage customers, labor, and external partners
 

What’s in it for you?

  • Fully vested 401k match, up to 7% of total eligible compensation.
  • Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
  • 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
  • Tuition Reimbursement - Eligible after 6 months of service.
  • Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
  • A wide range of development opportunities to boost your professional and leadership growth.
 

We Elevate… Your Career

 

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
 

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values: 

  • Safety: Uphold the highest safety standards for all.
  • Integrity and Trust: Foster honest, ethical relationships.
  • Create Value for the Customer: Deliver innovative, reliable solutions.
  • Quality: Ensure excellence in every product and service.
  • Commitment to People Development: Nurture our people, they are the heart of our success.
 

Discover more on our career website.

 

 

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

 

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.

 

We Elevate

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Nearest Major Market: Philadelphia

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