The Field Superintendent Development Program (FSDP) provides recent college graduates and early-career professionals with practical field experience as well as structured training with the goal of providing Schindler with a solid bench of Field Superintendents, a key role for the organization. This program provides the participants with immediate and practical field experience in order to better understand the products Schindler offers, as well as the support provided to a wide variety of customers.

The FSDP Participant will partake in an 18-month on-the-job program, which involves learning about the management of the installation, maintenance and repair of passenger and freight elevators, escalators, dumbwaiters and moving sidewalks under the direction of a mentor Field Superintendent. The program is divided into four distinct “phases” with specific learning objectives set for each phase. 

In addition to hands-on experience, the FSDP offers structured training and curriculum with modules focusing on safety, product orientation, resource planning, technician development and financial acumen. The curriculum is administered over the course of multi-year direct onsite training, periodic cohort sessions as well as 3rd party specialized modules.

Phase Overview and Descriptions

Phase 1 - Orientation (approx. 4 months):

• Participate in roughly 15 different training topics to gain an overall understanding of the business
• Understand the basics of the Field Superintendent role and how it fits into Schindler’s other departments
• Conduct “ride-alongs” with local Superintendents to interact with technicians onsite.

Phase 2 - Practical Application (approx. 3 months):

• FSDP will be granted a temporary union card to work under the direction of an Elevator Union Mechanic
• Work onsite assisting with elevator and/or escalator service/repair or installations dependent on business line function
• Improve practical knowledge of safety procedures, hazard recognition and utilization of Personal Protective Equipment

Phase 3 – Technical Audit & Compliance Training (approx. 5 months):

• Meet the local area Field Quality Excellence team to job shadow and gain better understanding of their function
• Acquire focused knowledge surrounding auditing, testing, installation and maintenance safety and code compliance

Phase 4 – Supervisory Training (approx. 5 - 6 months):

• Manage limited workforce in controlled local environment to gain hands-on management experience
• Performance Evaluations provided by Branch & Area management team
• Consider placement opportunities upon graduation of program based on national vacancies and FSDP graduate skill set